The EAO or garnishee order process has long been used by collectors to recover money due to them, however, the system is also designed such that the onus is on the collector to stop such deductions. This is where the over charging and theft of employees monies start and requires a desperate intervention. We have found that the over deductions average over R500 per order being deducted. We have two solutions to overcome this problem:

The Garnishee audit, involves auditing all existing orders being deducted from payroll. All orders are scrutinised for irregularities, challenged where necessary and reported accordingly. Each order will also receive a repayment plan in order to ensure payroll understand when to stop their deductions. The solution includes then challenging vendors who deduct more than these amounts stipulated on the repayment plans.
All new orders then follow this same process on an on going basis.

Further a call centre facility is made available for all employees to notify us where they feel there garnishee deductions are excessive or illegitimate allowing for an interactive process.

The Garnishee outsource solution is a more comprehensive offering that is able to handle the entire EAO process for an employer. The employers orders are maintained in their entirety on our system and uploaded periodically onto the employers payroll and bank systems.
The main purpose of the service is:

   

• to relieve the employer of its administration burden; and
• to protect employees from abusive garnishee practices as well as within the underlying debt, ensuring the fair and accurate repayment of valid debts.